When prompted, connect your GoGear to the PC using the original USB cable and click .
Visit the Philips Support site and locate the "Detect Philips GoGear Devices_v3" zip file in the attachments or firmware section for your specific model. detect+philips+gogear+devicesv3+zip+file
Double-click the icon.
To properly apply this fix, follow the official Philips troubleshooting sequence: When prompted, connect your GoGear to the PC