Once the Sunmi logo appears, release the Power Button but keep holding Volume Up until the Android Recovery menu pops up.

If your device is managed by a company or a software provider, it may be locked via . In this case, a physical hard reset might not be enough because the device will "re-lock" upon connecting to the internet.

This guide covers the safest ways to and reset your Sunmi V2 Pro to get your operations back on track. 1. The Standard Hard Reset (Recovery Mode)

Log in to your Sunmi Partner/Cloud dashboard . From the device management tab, you can remotely clear the password or unbind the device from the current account. This is the only way to permanently "unlock" a device that is restricted at the firmware level. 3. Dealing with FRP (Factory Reset Protection)

Exposing sensitive customer payment data to malware. Warranty Voiding: Losing official support from Sunmi. Summary Table for Quick Access Recommended Action Forgotten Pattern/PIN Physical Hard Reset (Recovery Mode) Device Wiped / Lock Removed MDM/Company Lock Sunmi Cloud Dashboard Unbind Full Device Freedom Google/FRP Lock Original Account Login or Tech Support Authorized Access