: If the online activation fails due to network issues, download the license file from the Kerio Product Registration page and use the Register Offline option in the Kerio Activation Wizard.
: In the GFI Accounts Portal , verify your license is not expired. : If the online activation fails due to
Note: This will restart the Kerio Control service and may cause a brief internet interruption. If the filter is activated but still blocking
If the filter is activated but still blocking legitimate sites, you can bypass the categorization engine for specific URLs. Using Kerio Control Web Filter If your DNS settings prevent the token from
The Web Filter uses an external service (Zvelo) which requires a valid authorization token. These tokens expire every . If your DNS settings prevent the token from renewing, categorization will be disabled.
cd /opt/kerio/winroute ./tinydbclient "update SiteFilter set DetectReliability=0" /etc/boxinit.d/60winroute restart Use code with caution.