The most common reason for this "channel not found" error is that your antivirus software has quarantined or blocked a small .dll or .xml file within the Lumion installer package.
Turn off your real-time protection before running the installer.
This guide will walk you through the most effective ways to resolve this issue so you can get back to your 3D rendering. 1. Disable Antivirus and Windows Defender
Add the Lumion installation folder and the .exe setup file to your antivirus exclusion list.
The most common reason for this "channel not found" error is that your antivirus software has quarantined or blocked a small .dll or .xml file within the Lumion installer package.
Turn off your real-time protection before running the installer.
This guide will walk you through the most effective ways to resolve this issue so you can get back to your 3D rendering. 1. Disable Antivirus and Windows Defender
Add the Lumion installation folder and the .exe setup file to your antivirus exclusion list.