Nexdock 360 Firmware Update Exclusive -

: Fix jittery scrolling or improve palm rejection.

If your NexDock 360 is working perfectly, the general consensus among the community is . Because there is no easy "reset" button for failed firmware flashes, you should only perform an update if it is explicitly recommended by Nex Computer technical support to fix a persistent issue.

: If the keyboard isn't responding, try disconnecting and reconnecting the USB-C cable or toggling the OSD control panel by swiping down with two fingers on the bottom right of the touchscreen. Should You Update? nexdock 360 firmware update

Updating your NexDock 360 is a bit different than updating a standard laptop or tablet. Since it’s essentially a "dumb" terminal—a shell with a screen, keyboard, and battery that relies on an external brain (like your smartphone or laptop)—firmware updates are rare and usually only released to address specific hardware compatibility issues.

: If you are experiencing a technical bug, the official procedure is to log in to your account and open a help desk ticket. If a firmware fix exists, the support team will provide a specific download link and a flashing tool. : Fix jittery scrolling or improve palm rejection

: If the cursor is too slow, adjust the mouse/trackpad speed in your phone’s DeX settings .

Unlike a Windows laptop that gets weekly patches, the NexDock 360 does not have a traditional operating system. Most of the "smart" features you see, like the desktop interface or touchpad gestures, are actually powered by the connected device (e.g., Samsung DeX or Motorola Ready For). : If the keyboard isn't responding, try disconnecting

Official firmware updates for NexDock products are not typically hosted on a public download page for safety reasons. If you believe your device needs an update, follow these steps: