Your account may be deactivated, or your company’s domain might be experiencing an outage. 2. Quick Fixes to Try First
Access the (if possible from a cached session or mobile).
Are you on ://workplace.com or the general login page? report a login issue home page facebook work
Mention if you are on Chrome, Safari, or the desktop app.
Incorrect email/password or SSO (Single Sign-On) failures. Your account may be deactivated, or your company’s
Use the "Report a Login Issue" contact form. You will typically need to provide your work email and a description of the error code you are seeing. For System Administrators:
Most companies use a third-party provider (like Okta or Azure). If your company login page fails, the issue likely lies with your IT department, not Facebook. Are you on ://workplace
Navigate to and open a ticket directly with Meta’s enterprise support team. This ensures a faster response time than standard user reporting. 4. What Information to Include in Your Report