If the software fails to read a new model (like the S24 series), you likely need to download the latest patch from the Samsung portal. Summary of Key Features

Samsung EDC is an official internal tool used by authorized service centers and large-scale enterprise deployments. It allows for a comprehensive health check of Galaxy smartphones and tablets. The software is primarily used for: Running automated hardware diagnostics. Checking battery health and cycle counts. Verifying screen and touch sensitivity. Calibrating sensors after a repair. Updating or recovering device firmware. Official Samsung EDC Software Download Link

Identifies hardware failures in under 5 minutes.

To ensure the safety of your device and data, you should only download EDC software from verified sources. Because this is an enterprise tool, it is typically hosted on Samsung’s Business or Service portals.

Once you have secured the download from an official source, follow these steps: