If the "Forgot your password?" link doesn't send an email, you can force the system to reveal the reset link in its internal logs.
: Log in with the temporary password and change it immediately. Method 2: Using the resetpass.bat Tool
: Start the service again and request the password reset. symantec endpoint protection manager reset admin password
: Open the SEPM logon screen on your management server. Request Reset : Click the Forgot your password? link.
: Log in using the following default credentials: Username : admin Password : admin If the "Forgot your password
: Use Services.msc to stop the Symantec Endpoint Protection Manager service.
: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools . symantec endpoint protection manager reset admin password
: Wait approximately 10 minutes for the reset to take effect.