The tool will only recognize the printer if it is in . Follow these general steps (steps may vary by model): Turn off the printer but keep it plugged in. Press and hold the Stop/Reset button. While holding Stop/Reset , press and hold the Power button. Release the Stop/Reset button (while still holding Power).

Press the button 5 times (for most G and MG series).

It does not support "disposable" or very low-end models like the MG24xx or MG25xx series for absorber resets. How to Install and Use Canon Service Tool v5610

Allows users to read, save, or clear EEPROM data to troubleshoot persistent logic board errors.

MG5100, MG5500, MG5600, TS5050, TS6050, and TS8050.

If the printer is correctly in Service Mode, the options in the tool will be clickable.

Helps identify specific hardware failures through detailed service logs. Compatible Printer Models